ABOUT THE CLIENT

The client is a government entity in Dubai’s utility sector, managing critical risk reviews for internal operations. Their processes span across 10+ departments and require seamless collaboration to ensure timely and accurate decision-making.

NEED

The client faced significant inefficiencies in managing their risk review approval process:

• The client faced significant inefficiencies in managing their risk review approval process:

• Lack of centralized visibility for tracking request statuses.

• Manual processing causing delays and inconsistencies.

• No automated escalation for unresolved or high-priority requests.

• Limited data analytics capabilities for monitoring performance.

• Fragmented communication channels hampered team collaboration.

SOLUTION

ROR Technologies implemented a Microsoft Power Platform-based solution with:

BENEFITS